FAQ

You will learn more from our FAQ.

If the water is kept inside your residential or commercial space for much longer, the damage will be more significant, since it can saturate and deteriorate your possessions and the infrastructure itself to the point that mold begins to appear, causing the water damage restoration costs to increase more than stipulated.
When it comes to dealing with water damage, be it firefighting, weather, or blown pipes, we take care of removing every last drop of water and saving what is possible through an unprecedented effort.
This will depend a lot on the type of water involved, as well as the extent of the damage. By conducting the on-site inspection, we will provide you with a more accurate report of what needs to be done to restore your space. Apart from that, we will work with your insurance company so that you receive 100% coverage for the restoration.
It can be caused by different reasons such as appliance leaks, broken or burst pipes, floods due to natural disasters, fire extinguishing work, among others.
It can be hidden. The best signs for water damage are: water spots, a lingering mildew odor, or mold on walls and ceilings.
The cleaning time depends a lot on the magnitude of the fire damage, as well as the number of rooms or spaces affected and other factors. We will make sure to clean up the mess as quickly and efficiently as possible, which usually takes a few days to several weeks.
We do not recommend doing this, due to the high risks of smoke inhalation, as well as the structural integrity of your residential space, which could collapse.
After a fire, one of the prevailing concerns is the structural integrity of your home and toxic smoke residues, which arise when building materials are burned.
If you were able to take some of your belongings with you when you evacuated your home and they are intact, you can keep them without problem.
Part of our salvaging process includes creating a complete inventory of the items we were able to recover and inspecting those items to see if they can be repaired or should be discarded entirely.
If you have special items left in your home, just let us know so we can find, inspect, and restore them.
The homeowner is generally the one who must pay for the salvaging service. However, we can take care of the paperwork with your insurance company to provide you with 100% coverage for damages.
If you would like us to contact your adjuster should you wish to proceed with the claim process, we are happy to do so.